OFFICIAL DOCUMENT

Privacy Policy Rollex88 – Personal Data Protection for Malaysian Players

Rollex88 takes the privacy and security of your personal data seriously. This Privacy Policy transparently explains how we collect, use, store, and protect your information as a member of our platform in Malaysia.

Last Updated: 1 January 2026
This Privacy Policy Covers:
Types of Data Collected
How Your Data Is Used
Third-Party Sharing
Data Security & Encryption
Your Rights as a User
Use of Cookies

Rollex88's Six Data Protection Principles

We don't just comply with the law – we genuinely care about your privacy. Here are the core principles that shape our approach to personal data protection.

Advanced Encryption

All personal data and financial transactions on Rollex88 are protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB.

No Data Sales

Rollex88 will not sell, rent, or lease your personal data to any third party for marketing or commercial purposes without your explicit consent.

Full Control in Your Hands

You have the right to access, correct, download, or request deletion of your personal data at any time. We make this easy through your account settings or by contacting our support team.

Malaysia PDPA Compliance

Rollex88 operates in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). All our data collection and processing activities adhere to the provisions of local law.

Restricted & Controlled Access

Only authorised Rollex88 staff with a genuine operational need are permitted to access your data. All access is logged and continuously monitored.

Data Breach Notification

In the event of a data breach that affects your information, Rollex88 is committed to notifying you within 72 hours and taking immediate remedial action.

1Introduction

Rollex88 ("we", "the platform", "the Company") is committed to protecting the privacy and security of the personal data of all members and users of our platform. This Privacy Policy clearly explains how Rollex88 collects, processes, stores, and safeguards your personal information when you use Rollex88's website, mobile app, and services.

This document is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable data protection regulations. By registering for or using Rollex88's services, you acknowledge that you have read and understood this Privacy Policy.

Important Note: This Privacy Policy applies only to information collected directly by Rollex88. It does not cover the privacy practices of third parties that may be linked from our platform.

Rollex88 reserves the right to update this Privacy Policy from time to time. Members will be notified of any material changes via in-platform notifications or email. The "Updated" date at the top of this page reflects the most current version of the policy.

2Personal Data We Collect

Rollex88 collects various categories of personal data depending on how you interact with our platform. Below is a summary of the data we collect:

Data Category Examples of Information Collection Method
Identity Data Full name, date of birth, MyKad / passport number Account registration, KYC process
Contact Data Malaysian phone number, email address, residential address Registration form
Financial Data Bank account number, e-wallet account holder name (Touch 'n Go, GrabPay) Deposit / withdrawal process
Transaction Data Deposit history, withdrawals, wagering amounts, wins / losses In-platform activity
Technical Data IP address, device type, web browser, operating system Automated system logs
Usage Data Games played, session duration, clicks, in-platform navigation Cookies & Analytics
Communication Data Live chat conversation records, support emails, complaints Customer support interactions
Rollex88 does not collect sensitive data such as medical information, biometric data, or political views. We only collect what is strictly necessary to provide our services to you.

3How We Use Your Data

Personal data collected by Rollex88 is used for the following purposes:

  • Account Management: Creating, verifying, and managing your Rollex88 member account.
  • Transaction Processing: Processing deposits and withdrawals via Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX (Maybank2u, CIMB Clicks).
  • Identity Verification (KYC): To verify your identity in accordance with anti-money laundering (AML) requirements and applicable financial regulations.
  • Service Delivery: To give you access to all games and betting on the Rollex88 platform, including slots, baccarat, poker, blackjack, and Sports Betting.
  • Customer Support: Responding to inquiries, resolving complaints, and providing technical support.
  • Marketing Communications: Sending information about Rollex88's latest promotions, bonuses, and offers – only if you have opted in to receive them.
  • Platform Security: Detecting and preventing fraud, money laundering, and suspicious activity on the platform.
  • Platform Improvements: Analysing usage patterns to improve the Rollex88 gaming experience and interface.
  • Legal Compliance: To meet all legal and regulatory obligations applicable to Rollex88's operations.
Marketing Communication Preferences: You may opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or by contacting the Rollex88 support team.

4Legal Basis for Data Processing

Rollex88 processes your personal data on valid legal grounds as set out under Malaysia's Personal Data Protection Act 2010 (PDPA):

  • Consent: You have given explicit consent for specific data processing activities, such as receiving marketing communications.
  • Contract Performance: Processing is necessary to fulfil the service agreement between you and Rollex88, including the processing of financial transactions.
  • Legitimate Interests: Processing is necessary for Rollex88's legitimate interests, such as fraud detection and platform security, provided it does not override your fundamental rights and freedoms.
  • Legal Compliance: Processing is necessary to comply with legal obligations applicable to Rollex88, including KYC and AML requirements.

5Data Sharing with Third Parties

Rollex88 does not sell or rent your personal data. However, under certain circumstances, we may share your data with the following parties:

  • Payment Service Providers: To process your deposits and withdrawals via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, and FPX-supported banks on our platform.
  • Game Software Providers: Third-party game providers that supply slots, Live Casino, and other games on the Rollex88 platform may receive game session data required for technical functionality.
  • Statutory Authorities: We are required by law to disclose certain information to Malaysian authorities upon receipt of a valid legal request, such as a court order or law enforcement investigation.
  • Group Companies: Rollex88-affiliated entities within the same group of companies, subject to strict internal confidentiality agreements.
  • Technical Service Providers: Companies that provide IT infrastructure, server hosting, data analytics, and cybersecurity services to Rollex88.
All third parties that receive your personal data from Rollex88 are required to protect that data to a security standard equal to or higher than our own.

Rollex88 will not transfer your personal data across international borders unless adequate safeguards are in place that comply with Malaysia's PDPA and applicable data protection laws.

6Data Security

Rollex88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:

  • 256-bit SSL Encryption: All data transmitted between your device and Rollex88's servers is encrypted using the latest TLS protocols.
  • Encryption of Stored Data: Sensitive data such as financial information and passwords are stored in encrypted form using the AES-256 algorithm.
  • Two-Factor Authentication (2FA): We offer 2FA as an added layer of protection for your account.
  • 24/7 Monitoring: Our systems are continuously monitored to detect any suspicious activity or intrusion attempts.
  • Regular Security Audits: Rollex88 conducts regular penetration testing and independent security audits.
  • Strict Access Controls: The "least privilege" principle is applied — staff can only access data that is necessary for their specific role.
You Play a Part Too: While we implement best-in-class security measures, the safety of your account also depends on you. Always use a strong password, never share your login credentials, and enable 2FA for optimal protection.

7Use of Cookies

Rollex88 uses cookies and similar tracking technologies to enhance the user experience and understand how our platform is used. The types of cookies we use are as follows:

  • Essential Cookies: Required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting anonymised usage data to help us understand how players interact with the Rollex88 platform and improve its performance.
  • Functional Cookies: Saves your preferences such as language, display settings, and favourite game selections for a smoother experience.
  • Analytical Cookies: Helping us analyse platform traffic patterns and aggregate usage data for product improvement purposes.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the Rollex88 platform.

8Your Rights as a User

Under Malaysia's PDPA and Rollex88's privacy policy, you have the following rights regarding your personal data:

Right of Access

Request a copy of the personal data we hold about you in a readable format.

Right to Rectification

Correct inaccurate or incomplete personal data via your account settings or through our support team.

Right to Erasure

Request the deletion of your personal data, subject to applicable legal retention obligations.

Right to Object

Object to the processing of your data for direct marketing purposes at any time, without conditions.

Right to Data Portability

Request your data in a structured format that can be transferred to another service provider.

Right to Restrict Processing

Request a temporary restriction on the processing of your data under certain circumstances provided for by law.

To exercise any of the rights above, please contact the Rollex88 privacy team by email at privacy@rollex88.com or via 24/7 live chat within the platform. We will respond to your request within 14 working days.

9Data Retention Period

Rollex88 retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy or as required by law:

  • Active Account Data: Retained for the duration that your Rollex88 account remains active.
  • Post-Account Termination Data: Financial transaction data and KYC records are retained for a minimum of 7 years following account termination to comply with Malaysian financial legal requirements.
  • Communication Logs: Customer support conversation records are retained for 2 years for quality control and complaint resolution purposes.
  • Analytics Data: Anonymised usage data is retained for a maximum of 3 years for trend analysis and platform improvement purposes.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you.

10Links to Third-Party Sites

The Rollex88 platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. Rollex88 is not responsible for the privacy practices or content of any third-party websites.

We encourage you to read the privacy policy of every website you visit. The presence of links to external sites on the Rollex88 platform does not imply that we endorse or vouch for the content or privacy practices of those sites.

Please exercise caution when clicking links received via messages or emails claiming to be from Rollex88. We will never ask for your password or financial information via email or SMS.

11Children's Privacy

Rollex88 services are intended solely for individuals who are 18 years of age and above only. Rollex88 does not knowingly collect or process personal data from individuals under the age of 18.

Should we find that a child's personal data has been collected without appropriate age verification, we will take immediate steps to delete that data and terminate the account in question.

If you as a parent or guardian have reason to believe that your child has registered for or used the Rollex88 platform, please contact us immediately at support@rollex88.com.

12Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Rollex88, please contact us through the following channels:

  • Privacy Email: privacy@rollex88.com
  • General Support Email: support@rollex88.com
  • Live Chat: Available 24 hours a day, 7 days a week within the Rollex88 platform
Our privacy team is ready to assist you with Bahasa Melayu and will respond to all privacy-related enquiries within 14 working days from the date your request is received.

If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia, which oversees PDPA compliance in Malaysia.

Your Data is Safe with Rollex88 – Register Today

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